View from the Bridge

Meaningful Communication – 10 Lessons from Life

It ’s not just words, grammar, language, and the medium that are critical to communicating important messages – it’s the process.  Every aspect of our being involves communications.  Our ability to communicate effectively creates connections that establish trust which builds a bond with benefits for all participants.  Not always a[…]

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No More Excuses: It’s time to invest in yourself

I was fortunate to work with an excellent executive coach several years ago. He helped me gain new insight into who I am and how I lead. I am a much better leader as a result of our year-long work together.  I periodically reconnect with him now to bounce around[…]

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8 Tips for Telehealth Success

Telehealth or connected health as some call it, takes different forms depending on the provider organization and their strategy. The primary driver may be extending geographic reach by providing services to rural areas. Or it may be largely a focus on consumer engagement. Regardless, there are common themes for successful[…]

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Selective Sourcing vs Complete Outsourcing in HIT

by Rich Pollack, Advisor Unlike many other industries, complete IT outsourcing in healthcare provider organizations is a fairly rare bird. There are reasons for this, technical, financial and cultural. On the other hand, selectively outsourcing defined and limited subcomponents of a healthcare IT department can be both a successful and[…]

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Everyone Must Participate in Making Healthcare Secure!

I just returned from the CHIME and HIMSS events in Las Vegas. I’m recovering from the overstimulation both inside and outside the events. It’s always a treat to see old friends, make some new friends, and enjoy the smorgasbord of education and vendors. If chaos precedes innovation, then I’m happy[…]

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The C-Double I-O

by Avery Cloud, Advisor Chief Innovation Information Officer—as far as I know, the title doesn’t exist, but maybe it should. Can the traditional Chief Information Officer also serve as the organization’s Innovation leader? To answer that question it is helpful to know the definition, purpose, and place of innovation in[…]

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#HIMSS18 – Are you ready?

It’s the final frenzied weeks before HIMSS 2018 – this year’s theme is “Where the World Connects for Health”. If you are like me, you are finally starting to figure out your schedule, carefully prioritizing knowing it’s way too big to cover everything, and identifying who you want to meet[…]

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