Strategy and Operations

Revitalizing Healthcare: Shaping Perceptions, Restoring Trust

At a recent healthcare conference attended by leaders from healthcare systems representing more than 19% of the total of 6,120 US hospitals, there were several presentations and many side conversations about the state of consumer satisfaction.  An Ipsos survey published on February 27, 2024, was consistent with concerns expressed.  Ipsos[…]

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Future Proof Your IT Environment: Strategies to Address Technology Debt

Addressing technology debt[i] in the health IT environment is crucial for ensuring patient safety, regulatory compliance, efficiency, data security, scalability, innovation, and cost efficiency. Healthcare IT professionals and their organizations must leverage technology effectively to deliver high-quality care while staying competitive in an evolving healthcare landscape. There are many factors[…]

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Safeguarding Our Digital Foundations: The Case for Cybersecurity as a Utility

Cybersecurity is an international challenge.  Cybersecurity threats are on the rise.  Bad actors, including those that are nation-sponsored, focus on vulnerable targets and critical infrastructures.  Healthcare has become a favorite target. The news media has been flooded by reports that the Change Healthcare cyberattack is having ‘far-reaching’ effects on providers,[…]

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