Strategy and Operations

Trust for High Performance Teams

By John Norenberg, Advisor Recently, while working with a couple of healthcare organizations, my thoughts again turned to the elusive topic of trust. Why elusive?  Well, given the sheer volume of literature on how important trust is to a working environment, and although it is not recognized as such, it[…]

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8 Tips for Telehealth Success

Telehealth or connected health as some call it, takes different forms depending on the provider organization and their strategy. The primary driver may be extending geographic reach by providing services to rural areas. Or it may be largely a focus on consumer engagement. Regardless, there are common themes for successful[…]

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Selective Sourcing vs Complete Outsourcing in HIT

by Rich Pollack, Advisor Unlike many other industries, complete IT outsourcing in healthcare provider organizations is a fairly rare bird. There are reasons for this, technical, financial and cultural. On the other hand, selectively outsourcing defined and limited subcomponents of a healthcare IT department can be both a successful and[…]

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