Strategy and Operations

The Crisis on Campus: Reframing Mental Health for a Generation in Need

I just finished reading a brilliant and very disturbing article about the growing mental health crisis on university campuses.  In an article published by The Hill on March 18, 2026, author Lex Lonas Cochran shared alarming data.  I immediately shared her article, Colleges struggle to keep up with growing mental[…]

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Why Every Healthcare Strategy Is Now (or Should Be) a Digital Strategy

Healthcare leaders today are operating in one of the most complex environments the industry has ever faced.  Margins are thin, workforce shortages persist, cybersecurity threats are constant, and regulatory pressures continue to grow.  At the same time, patients and families who now live in a digital world expect healthcare to[…]

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Innovation in Healthcare: A Pragmatist’s Perspective

Innovation in Healthcare IT: From Ideas to Impact Innovation has become one of the most overused and misunderstood words in healthcare.  We talk about it constantly.  We celebrate it publicly.  We fund it enthusiastically.  Yet too often, innovation in healthcare information technology (HIT) produces pilots that never scale, tools that[…]

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Embracing Change: Choose the Future You Want Instead of the One Others Predict

The internet never forgets.  It collects our photos, posts, searches, purchases, likes, and locations.  Algorithms use our digital trail to predict what we might do next, what we’ll click on, what we’ll buy, even what we may believe.  But while the internet can aggregate our past, it can only guess[…]

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What Will Matter to Health IT Leaders in 2026: A New Era of Digital Stewardship

If history teaches us anything, it’s that healthcare does not move in straight lines.  It lurches, leaps, and occasionally gets shoved into its future.  We’ve all seen that firsthand.  I’ve often joked that healthcare’s pace resembles a reluctant mule.  That can be a strength or weakness.  Like a mule confronted[…]

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Get me a Broom

Recently, I watched a relatively brief documentary story on Texas Country Reporter about Nam Joti Kaur Khalsa, a broom maker in Austin, TX who creates brooms by hand.  She espoused a philosophy about the importance of using a broom to “clean up” both physical and psychological spaces.  She captured something[…]

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The Rise of Care at Home: Healthcare’s Most Important Shift Is Already Underway

One of the most profound shifts in modern healthcare isn’t happening inside hospitals or doctor’s offices, it’s happening at home. Across the country, health systems, payers, providers, and tech innovators are accelerating the move toward care-at-home models that offer high-quality, lower-cost, patient-centered alternatives to traditional facility-based care. As someone who[…]

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