Strategy and Operations

2021 – A renewed focus on clinical systems

In 2020, the year of COVID-19, health system IT departments were in reactive mode – dealing with and reacting to data requests, staffing challenges, and capacity strain, while supporting the pandemic response.  In the coming months, we will see a completely different world, with vaccination roll-out, a new federal administration[…]

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Digital Health – Language and Comprehension

Digital Health transformation has been underway for some time now.  It’s changing health and care processes, dramatically improving the availability of data, information, and knowledge.  There is, however, a barrier that exists between many caregivers and their patients – language – the fundamental requirement for effective communication.  Effective communication ensures[…]

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Digital Health – The Role of Empathy and Understanding

As digital health expands its presence in our lives, healthcare and IT professionals should be simultaneously enthusiastic and cautious.  Advances in healthcare IT have been astonishing.  During the pandemic, those remarkable advances allowed healthcare providers to respond quickly in ways we could not have done just a few years ago. […]

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Advancing your Healthcare IT Career – Leading in the Time of COVID-19…and Beyond

Last September I wrote a blog post about advancing your healthcare IT career that focused on three ingredients for success: understanding the business, understanding technology and understanding yourself.  Life certainly changed dramatically since I wrote those words last September.  Still, those three areas have relevance, regardless of the impact of[…]

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Closing the Gap on Disaster Preparedness – A More Efficient Way to Flatten the Curve

The coronavirus pandemic has revealed a significant gap in disaster management at many facilities, including those who treat in place and those who set up alternate treatment sites.  To triage, treat, and manage the overwhelming volume of urgent and emergent patients, many provider organizations are passing on the opportunity to[…]

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