Who am I? Let’s assume that we’ve solved the positive person identification problem and we know with 100% certainty the identity of the person who’s come for a health or care interaction. Do we really “know” them? I think not. Even today with the proliferation of electronic records and the[…]
Who Belongs at the Center of Everything We Do?
Ask a healthcare system leader where they focus and the answer will generally be the same, “We put the patient at the center of everything we do.” Laudable, but examine how budgets are spent, where efforts are focused, and you’ll find that providers are more often at the center. This[…]
When an interim CIO makes sense
The demand for interim management in IT is high and takes many forms. When there is an unexpected vacancy in a senior IT leadership position and no obvious interim person to step up, the executive team must act quickly. They often start with their trusted network or turn to a firm that specializes in interim management[…]
Orchestrating Effective Meeting Performance
By Kirk Mahlen, Advisor In almost every organization, we hear complaints that there are too many meetings and too much email. To make matters worse, many meetings are perceived to be both unproductive and time consuming. While the subject of meetings is decidedly not glamorous, it is important to remember[…]
CHIME/HIMSS 2019 – Recovering from HIT Hyperstimulation
I just returned from HIMSS19, HIT’s Magic Kingdom appropriately hosted in Orlando, FL at the cavernous Orange County Convention Center. The options for professional growth were immense and overwhelming – how does anyone or even a well-organized team get to attend more than 300 education sessions, visit 1,400 vendor booths,[…]
Prepare to visit HIMSS2019 – Health IT’s Magic Kingdom
The annual HIMSS Conference is upon us. The big question is how to prepare. First step is to visit the HIMSS19 website to review the schedule. Next get comfortable shoes. Then make sure your personal fitness tracker will measure your steps and minutes of exercise for the purposes of explaining[…]
10 Steps to Prepare for 2019 – Big Challenges – Bigger Opportunities
The advent of a New Year finds the media filled with reviews of the past year and Top 10 predictions about the future from esteemed prognosticators. I’d like to join the other forecasters and warmly welcome 2019 with a call to action in a challenging, yet opportunity rich healthcare environment.[…]
EHR Engagement and Ownership: Keys to Clinician Success
By Amy Maneker, MD, Advisor EHR success is less about reducing clicks or whether the vendor has created the perfect UI; recent data from KLAS reveals that culture plays a much bigger role in physician satisfaction. Some organizations have tried to make a difference by optimizing the software and/or the[…]
Trust for High Performance Teams
By John Norenberg, Advisor Recently, while working with a couple of healthcare organizations, my thoughts again turned to the elusive topic of trust. Why elusive? Well, given the sheer volume of literature on how important trust is to a working environment, and although it is not recognized as such, it[…]
NHIT Week: 6 Leaders on the Value of HIT
October 8-12 is National Health IT Week. A time when our industry highlights the impact of IT in transforming healthcare and advocates for needed changes. This year’s asks revolve around the opioid crisis, prescription drug monitoring, telehealth and integrated data structures. In recognition of NHIT Week, I asked several of[…]