Controversy swirls around the use of the term AI which, like so many other popular terms, does not have a universally accepted definition. A Google search for “healthcare AI” yields 163 million results. Even users of AI have different views on what the “A” in AI means – artificial intelligence[…]
Ring Theory – A Framework for Helping Others
Scouting provides some great life lessons. You learn simple but important life lessons as part of Girl and Boy Scout traditions and training. “Do a good turn daily.” As a young scout, I took an oath, “On my honor… I will do my best to do my duty… To help[…]
Polite Provocateur with a Purpose
My business card displays “Principal” as my title, which is accurate from a formal perspective. I’d prefer, however, to use Provocateur but dare not because the term has too many pejorative synonyms. Sadly, the explanation of what I mean by that just won’t fit on such a small form factor.[…]
Health Literacy for Health Equity – Both Should Be Essential Elements of Every Provider’s Mission
What if I told you that I have access to a wonder drug that could reduce hospitalizations by 32%, eliminate 14% of visits to the emergency room, lower overall healthcare costs by 11%, and more surprisingly, do so without any observable side effects? Those results are not associated with a[…]
Dealing with Burnout
Understandably, we hear the word burnout used more and more frequently. Increasing workplace pressure to be more productive, COVID which included death and confinement in home, masks, political divisiveness, the war in Ukraine, inflation, and the lack of available talent to fill jobs at every level are contributing to an[…]
Talent Shortage? Great Resignation? Interim Leaders Can Help
Healthcare is facing a talent shortage at all levels. Provider organizations are recruiting talent nationally and open to new models including all virtual or hybrid work out of necessity. When a senior IT leader retires or moves to a new organization, it creates a critical leadership gap. Many organizations have[…]
12 Steps to Prepare for 2022 – Big Challenges – Bigger Opportunities
Optimism has served me well throughout life but it’s not sufficient to deal with some of the stark realities we face. The overriding impact of COVID continues. Very sadly, in spite of the fact that we have effective vaccines and supplies are not a problem in most areas of the[…]
Will your ERP enable the business transformation you need?
Should we stay the course or revisit what’s available in the market? Is it time to migrate to the cloud? Can we keep cobbling together a lot of bolt-on solutions and make it work? Is this an investment we can afford? Are we ready to make it a priority? Is[…]
Independent Verification & Validation (IV&V)
Information Technology (IT) is an essential element of all organizations across the healthcare continuum, interacting in myriad and evolving ways. As we know, the organizational experiences and results with IT projects vary widely. A project’s risk profile can be correlated to major factors including its size, the number of people[…]
Digital Health – A Practical Model for Change Management
Becoming a digital health system requires self-directed evolution, the deliberate act of transforming from the traditional model of care into a digitally enabled model. To be successful on both a personal and organizational basis, you need a practical change management framework that can assist both the change agents and those[…]