By Kirk Mahlen, Advisor To quote from a popular Farmers Insurance ad: “We know a thing or two because we’ve seen a thing or two”. The reality associated with unplanned / unexpected CIO turnover is that, while there may be themes, the number of possible scenarios is infinite and I[…]
8 Tips for Telehealth Success
Telehealth or connected health as some call it, takes different forms depending on the provider organization and their strategy. The primary driver may be extending geographic reach by providing services to rural areas. Or it may be largely a focus on consumer engagement. Regardless, there are common themes for successful[…]
Selective Sourcing vs Complete Outsourcing in HIT
by Rich Pollack, Advisor Unlike many other industries, complete IT outsourcing in healthcare provider organizations is a fairly rare bird. There are reasons for this, technical, financial and cultural. On the other hand, selectively outsourcing defined and limited subcomponents of a healthcare IT department can be both a successful and[…]
Look for Durability not Disruption in 2018: Part 2
By Diane M. Carr, Advisor Tackling barriers to data usability and interoperability is one priority for action in 2018 that almost everyone in healthcare can agree on. Providers, payers, consumers, IT professionals and vendors too often find ourselves in the paradoxical position of being data rich and information poor. While[…]
Look for Durability, not Disruption, in HIT for 2018
By Diane M. Carr, Advisor The Office of the National Coordinator for Health Information Technology recently held its annual meeting in Washington DC. This is an opportunity for policy wonks, HIT geeks, healthcare providers and vendors to get together and get a sense of the national issues facing our industry[…]
Patients First! Patience Always!
Soon after I began working as a CIO at Presbyterian Healthcare System (PHS) in Dallas in 1992 – 25 years ago – I asked the staff to hang a banner with those 4 words printed with a bold 12-inch font in the data center. It was placed strategically to ensure[…]
Let’s dive right in!
We are excited to be launching our new advisory firm, StarBridge Advisors. Our industry has made great progress in recent years but there is much work yet to do. As seasoned leaders in healthcare and information technology we each have a different story of how we got into this business.[…]