If you’re fortunate enough to work in healthcare and IT, every year presents a significant mix of big challenges and even bigger opportunities. 2025 is no exception. One of HIT’s paradigms for approaching challenges is to focus on people, process, and technology – technology being the easiest of the three.[…]
What the US Could Learn from the UAE about Healthcare
I have spent much of the last four years working in the Middle East as an interim CIO and executive project director at two different hospitals. I have seen the healthcare systems of two different countries from both a business perspective and a patient perspective. Since I was primarily in[…]
Ring Theory – A Practical Tool for Dealing with Trauma and Crises
September is National Suicide Prevention Month, a time dedicated to raising awareness about suicide prevention and promoting mental health. Suicide is very personal to me. My wife died from suicide. I wrote what started as a blog but became a longer story about my family’s experience with suicide and offered[…]
Is HIT Strategic Planning Still Relevant for Providers?
In the past there was little question about who owned the HIT Strategic Plan – the Chief Information Officer (CIO). That has changed in many organizations. Organizations are creating new C-suite officer roles – chief data and analytics (CDAO), chief digital officer (CDO or CDIO), chief data officer (CDO), chief[…]
An Effective Strategy for Valuing HIT Investments
Assessing the value of IT investments has posed a challenge throughout my 35+ year career as a healthcare CIO. With the growing demand for digital health solutions and the surge of interest in AI in its various forms, establishing a reliable IT investment valuation process has grown increasingly crucial. A[…]
Revitalizing Healthcare: Shaping Perceptions, Restoring Trust
At a recent healthcare conference attended by leaders from healthcare systems representing more than 19% of the total of 6,120 US hospitals, there were several presentations and many side conversations about the state of consumer satisfaction. An Ipsos survey published on February 27, 2024, was consistent with concerns expressed. Ipsos[…]
12 Steps to Prepare for 2023 – Big Challenges – Bigger Opportunities
Over the last 3 years, remaining optimistic has been a challenge for many of us. Optimism has served me well throughout life, but it’s not sufficient to deal with some of the stark realities we face. Perhaps the greatest challenge today is with our workforce. All industries are impacted by[…]
12 Steps to Prepare for 2022 – Big Challenges – Bigger Opportunities
Optimism has served me well throughout life but it’s not sufficient to deal with some of the stark realities we face. The overriding impact of COVID continues. Very sadly, in spite of the fact that we have effective vaccines and supplies are not a problem in most areas of the[…]
2021 – A renewed focus on clinical systems
In 2020, the year of COVID-19, health system IT departments were in reactive mode – dealing with and reacting to data requests, staffing challenges, and capacity strain, while supporting the pandemic response. In the coming months, we will see a completely different world, with vaccination roll-out, a new federal administration[…]
12 Steps to Prepare for 2021 – Big Challenges – Bigger Opportunities
2020 has been a year like no other. Though I’m very optimistic about the sun shining brightly in the future there are still some lingering clouds in the sky. IT professionals frequently refer to their work in 3 parts – people, process, and technology. I want to focus on people[…]