View from the Bridge

Constructive Indignation and Creative Insecurity – Key Elements to Progress

Real success and ongoing progress require a mix of constructive indignation and creative insecurity. It’s more than metrics. It’s how you approach metrics – what’s part of your heart goals, not just what’s part of your SMART goals (specific, measurable, achievable, realistic, timely). As an adjunct professor in Baylor’s Hankamer[…]

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Digital Health – A Practical Model for Change Management

Becoming a digital health system requires self-directed evolution, the deliberate act of transforming from the traditional model of care into a digitally enabled model.   To be successful on both a personal and organizational basis, you need a practical change management framework that can assist both the change agents and those[…]

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In a Digital World, The Human Elements are Essential

People. Processes. Technology.  That’s the framework most often used by IT professionals to develop a holistic approach to digitally enabling systems to improve health and care.  These elements are listed in priority order, an acknowledgement that the human components – people and processes – deserve primary attention. In a recent[…]

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Digital Health – Language and Comprehension

Digital Health transformation has been underway for some time now.  It’s changing health and care processes, dramatically improving the availability of data, information, and knowledge.  There is, however, a barrier that exists between many caregivers and their patients – language – the fundamental requirement for effective communication.  Effective communication ensures[…]

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Digital Health – The Role of Empathy and Understanding

As digital health expands its presence in our lives, healthcare and IT professionals should be simultaneously enthusiastic and cautious.  Advances in healthcare IT have been astonishing.  During the pandemic, those remarkable advances allowed healthcare providers to respond quickly in ways we could not have done just a few years ago. […]

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