View from the Bridge

In a Digital World, The Human Elements are Essential

People. Processes. Technology.  That’s the framework most often used by IT professionals to develop a holistic approach to digitally enabling systems to improve health and care.  These elements are listed in priority order, an acknowledgement that the human components – people and processes – deserve primary attention. In a recent[…]

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Digital Health – Language and Comprehension

Digital Health transformation has been underway for some time now.  It’s changing health and care processes, dramatically improving the availability of data, information, and knowledge.  There is, however, a barrier that exists between many caregivers and their patients – language – the fundamental requirement for effective communication.  Effective communication ensures[…]

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Digital Health – The Role of Empathy and Understanding

As digital health expands its presence in our lives, healthcare and IT professionals should be simultaneously enthusiastic and cautious.  Advances in healthcare IT have been astonishing.  During the pandemic, those remarkable advances allowed healthcare providers to respond quickly in ways we could not have done just a few years ago. […]

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Time to Elevate ROI to VOI

For all those CFOs, CIOs and CDOs out there, the time has come to reassess your approach to evaluating investments, particularly those in HIT (healthcare information technology).  Reports on how to respond to COVID’s dramatic financial impact on every sector including healthcare starts with and often focuses on a review[…]

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Closing the Gap on Disaster Preparedness – A More Efficient Way to Flatten the Curve

The coronavirus pandemic has revealed a significant gap in disaster management at many facilities, including those who treat in place and those who set up alternate treatment sites.  To triage, treat, and manage the overwhelming volume of urgent and emergent patients, many provider organizations are passing on the opportunity to[…]

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Becoming a Digital Health System

In a previous blog, I defined the digital health system that I believe delivery systems will need to implement in the next three years in order to function, thrive, and fulfill their mission.  Here are some of the attitudes and activities you’ll need to get there. Change your strategic planning[…]

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